IT Support
The Support IT Service boasts unlimited remote and helpdesk support, and with Web Support Plus we have the ability to view and take over a customers machine, without having to attend site. We can then see exactly what the user sees and resolve issues usually straight away. Your problems can be investigated and resolved quicker than ever before. .
Server and PC health checks can be done without having to attend site, and can be performed out of business hours making downtime a thing of the past. If an on-site support visit is needed, an engineer will arrange a convenient time and date and attend site. Depending on the package each month a provision of 4 to 8 hours onsite engineering support time is included.
At the end of each service the Engineer will complete a Service Record Form, which will confirm the original problem, findings on investigation, corrective action taken and any recommendations. This form will also indicate the time taken and will require the customer to sign for confirmation of their acceptance.
Web Site Design HTML XML
Code
Our services include web design and development, search engine optimisation,
project management, Our internal design team can assist with all of your web,
event and print design requirements. Our experience means that we provide highly functional websites that
deliver both traffic and revenue. We deliver on time, in fixed budgets,
web sites with a cutting-edge design that can be easily maintained by you.
Serving local, national and international clients outside of the UK,
we focus on the design of bespoke, database-driven websites in addition
to marketing our own range of established web-based products. Combining
all of the functions in-house within an experienced team of
web designers and developers means we do not need to outsource any part of your project.
Methodlogy
DDF web designer has established a tried and tested formula for web development, based around a proven four-phase methodology. The success of this approach rests on an interactive process in which we analyse your requirements and then design, build, test and deploy a system to fulfil them.
We lead customers carefully through each stage of the process, listening to opinions, providing explanations where necessary and taking on board the views of all employees from users to managers and directors. In this way, customers can be sure that the finished application meets needs and expectations.
Design Services
- Phase 1: Requirements
- Phase 2: Design
- Phase 3: Build
- Phase 4: Deployment
Spyware and virus removal.